Trackrite

Privacy notice

Trackrite uses the details you give us to book and carry out your wheel alignment, to send you your booking confirmation and report, to take payment, and to keep the records the law requires (such as invoices for tax).

What we keep

  • Your name, email, phone number and the address where we did the work
  • Your vehicle registration, make and model, readings and photos from the job
  • Payment records. Card details are handled by Stripe and never reach us

Who we share it with

Only the services we use to run the business: our payment provider (Stripe), our accounts software (Xero), and our email provider. We do not sell your details or use them for marketing unless you ask us to.

How long we keep it

Job and invoice records are kept for six years for tax purposes. You can ask to see the details we hold about you, or ask us to correct or delete them, by emailing us.

Complaints

If you are unhappy with how we have handled your details, please tell us first. You can also contact the Information Commissioner's Office at ico.org.uk.